General Service Repair Information

This source of service information is produced by independent publishers rather than the manufacturers. They contain component information, diagnostic steps, repair procedures, and specifications for several brands of trucks in one online accessed data hub. This source of service information is usually in condensed format and is more general in nature. It may also be out of date.

General repair information providers sell their services to shops with no dealership affiliation. The provider offers the service by subscription. This enables access to the provider’s data hub. Examples are Mitchell’s Online or Motor Truck publications. Technicians should be wary about relying exclusively on this type of repair information when working with some of the more complex systems found on truck chassis.

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